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Using Surveys to Unlock The Post-Purchase Lifecycle Potential

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With the cost of acquiring a new customer now five times more than retaining existing customers, the post-purchase stage of the buying journey is crucial to your brand’s success. That’s why we’ve compiled an in-depth guide that covers the foundational element of any post-purchase strategy—the post-purchase survey.

Using Surveys to Unlock The Post-Purchase Lifecycle Potential

In this guide, you’ll learn:

  • Why surveys should be an essential part of your post-purchase and retention strategies
  • Various use cases for post-purchase surveys to learn more about your customers
  • How to build the perfect post-purchase survey for maximum insights
  • How to set up a post-purchase survey with Okendo Connect

Don’t miss out on new customers and opportunities to put your marketing spend where it works. Download the guide now and get started with your post-purchase strategy.